Last updated: October 02, 2025 · Scope: Wooden Games and Decor only · Currency: USD
Regions covered: United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, Portugal
Zifitee designs and makes detailed wooden games, puzzles, and desktop decor and delivers to all regions listed above. This page explains how Zifitee sends small parcel orders and how delivery issues are handled. All prices appear in USD, and nothing is due at delivery — taxes and duties are prepaid at checkout where eligible (no doorstep charges).
How Zifitee Packs and Ships Products
Every item, including sets with small components (like billiard balls or puzzle pieces), is carefully inspected and secured in custom packaging. Individual components are typically bagged or boxed inside to prevent loss, scratching, or damage during transit via standard parcel networks. At checkout you’ll see the full USD total (shipping, handling, fuel, taxes, duties, and any needed processing). No payment is collected at the door.
Notes for Clarity
Estimated window: Checkout shows an arrival range that combines lead time and travel time.
U.S. sales tax: Added where required and included in the USD total.
Taxes & duties: Prepaid at checkout for eligible international orders — no customs charge on delivery.
Payments: No COD. Major cards, PayPal, and supported wallets are accepted in USD.
Address checks: Delivery companies verify addresses. If details are missing or restricted, Zifitee will request a quick correction before dispatch to prevent delays.
Where Zifitee Delivers
Shipping is available to all regions listed above. Zifitee cannot deliver to PO Boxes or APO/FPO/DPO. A standard street address is needed. If the destination is outside this list, contact Zifitee first so options can be reviewed.
Carriers and Service Levels
All items are delivered via standard Parcel Shipping services using UPS, FedEx, USPS (limited small U.S. parcels), and DHL Express for international lanes. Delivery is generally to your door or mailbox. For some higher-value shipments, an adult signature (18+) may be required. Parcel carriers usually make up to three attempts before holding at a local facility or access point. If “Authority to Leave” is selected, risk transfers after a successful scan at the delivery point.
Lead Time vs. Transit Time
Lead time is the period before pickup used for checking, packing, and labeling (1–2 days). Transit time starts after the carrier collects the order. Business days are Monday–Friday (EST); U.S. federal holidays are excluded. International lanes may need extra time for security and customs. Severe weather or network backlogs can add 1–3 business days. Address changes after dispatch may incur a reroute fee and can delay delivery.
Cut-off: Orders confirmed before 2:00 PM EST usually enter processing the same business day.
Rates and Timeframes (USD, Decor/Games only)
All amounts below appear at checkout. Flat rates and free-shipping thresholds are fully inclusive. Recipients pay nothing at the door.
| Region | Places covered | Prep time | Travel time | Flat shipping | Free from |
| North America | United States, Canada | 1–2 days | 6–8 days | $15 | $299 |
| Europe + UK | UK, FR, DE, ES, IT, BE, PT | 1–2 days | 7–9 days | $18 | $399 |
| Oceania | Australia | 1–2 days | 9–10 days | $20 | $499 |
Multi-item orders may ship in separate boxes. Zifitee subsidizes part of the shipping cost, and the total due appears clearly at checkout.
Taxes, Duties, and Customs (International)
For deliveries to UK, FR, DE, ES, IT, BE, PT, AU, and CA, Zifitee ships with taxes and duties prepaid. Import VAT/GST, duties, and customs processing are included in the USD total at checkout. Do not pay the driver. If anyone asks for payment at delivery, contact Zifitee immediately. For U.S. orders, any required state/local sales tax appears at checkout and is included in the USD total.
Paperwork: Shipments include the documents needed for customs so clearance goes smoothly.
Order Processing and Dispatch
Most items move into final checks and packing within 1–2 business days. Orders confirmed before 2:00 PM EST usually begin the same business day.
Support hours: Messages receive a reply within 1 business day (Mon–Fri, EST).
Verification: For account safety, Zifitee may request address or payment checks. Missing information can delay dispatch.
Origin and Staging Facility
19613 Temple Ave, South Chesterfield, VA 23834 is Zifitee’s primary dispatch point for shipping to the covered regions.
Damage, Loss, or Other Issues
Please inspect packages at delivery. If an item arrives damaged or is missing components, notify Zifitee within 72 hours and include the order number plus clear photos of the outer carton and damaged/missing items. For minor issues, Zifitee can often send replacement components quickly. If tracking shows no progress for 7+ days, or delivery has not occurred within 14 business days from ship date, contact Zifitee. Once the carrier confirms loss, Zifitee will send a replacement at no charge or issue a full refund in USD.
Changes and Cancellations
Orders that have not entered packing or shipped can be canceled. After handoff to the carrier, cancellation isn’t available. After delivery, see Zifitee’s Return & Refund Policy. Address changes after dispatch may incur reroute fees and cause delays.
Need Help?
Zifitee support replies within 1 business day (Mon–Fri, EST).
Address: 8814 Cottonwood Dr, Cincinnati, OH 45231
Phone: +1 (513) 503-2653
Email: [email protected]
Support Time: Mon–Sun: 8:00 AM-5:00 PM EST
